Terms of service

Terms & Conditions – Shylo Amsterdam

Welcome to Shylo Amsterdam. These terms and conditions apply to all orders and purchases made through our website. By using our services, you agree to the terms outlined below.


1. Applicability

These terms apply to all agreements between you and Shylo Amsterdam. By placing an order, you confirm that you agree to these terms.


2. Offers and acceptance

All offers on our website are non-binding and subject to availability. An agreement is formed once you receive an order confirmation by email.


3. Pricing

All prices include VAT unless stated otherwise. Shipping costs are shown separately. We reserve the right to change prices, but the price confirmed at the time of purchase is binding.


4. Payment

Payments can be made using the payment methods offered on our website. You are responsible for providing accurate and complete payment details.


5. Delivery

Orders are shipped according to the information on our website. We aim to deliver orders within 4–7 business days, depending on the destination and shipping provider.


6. Returns

Returns can be made within 14 days of receipt, provided the product is in original condition. For more information, please refer to our return and refund policy.


7. Liability

Shylo Amsterdam is not liable for any damages resulting from the use of our products, except in cases of intent or gross negligence. Our liability is limited to the purchase price of the relevant product.


8. Privacy

We respect your privacy and process your personal data in accordance with our privacy policy. Your data is used solely for order processing and service improvement.


9. Governing law and disputes

These terms are governed by Dutch law. Any disputes will be submitted to the competent court in the Netherlands.


10. Changes

We reserve the right to modify these terms at any time. Updated versions will be published on our website and will apply from that moment onward.


Contact

For questions, contact us at:
📧 info@shylo.nl